Shipping Policy
Shipping Policy for Khan & Benfield - Spices from the Netherlands
Thank you for choosing Khan & Benfield for your spice needs! We strive to provide you with the best quality spices, and our shipping policy ensures a smooth and satisfactory experience for our valued customers.
Shipping Destinations: We currently ship to addresses within the Netherlands and offer international shipping to select countries. Please refer to our checkout page to confirm if we can deliver to your location.
Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary.
Shipping Methods: We offer several shipping options to accommodate your needs:
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Standard Shipping: Estimated delivery time within the Netherlands is 2-4 business days. International delivery times vary based on the destination and can range from 7-14 business days.
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Express Shipping: For those who need their spices quickly, we offer express shipping options. Delivery times vary but are generally 1-3 business days within the Netherlands and 3-7 business days for international orders.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping costs at the checkout before completing your purchase. We occasionally offer free shipping promotions, so be sure to check our website for any ongoing deals.
Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's journey to your doorstep.
Customs and Duties: For international orders, please note that customs duties and taxes may apply, depending on your country's regulations. These charges are the responsibility of the customer and are not included in the total at checkout.
Missing or Damaged Items: In the rare event that your order arrives with missing or damaged items, please contact our customer service team within 7 days of receiving your order. We will work promptly to resolve the issue and ensure your satisfaction.
Returns and Refunds: For information on returns and refunds, please refer to our dedicated Returns Policy page.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at khanandbenfield.info@gmail.com.
Thank you for choosing Khan & Benfield! We appreciate your business and look forward to delivering the finest spices.